Archive for the 'Buyer Personas' Category

How a Bank Won Small Businesses by Really Understanding Their Customers (Personas)

Warrillow Weekly published a lemonade-cool successful marketing case study—complete with budget. 
The bank’s Marketing EVP used traditional tactics in a (good, old fashioned) integrated marketing campaign to generate leads: opt-in email, signage, give-aways, cold hard cash and radio spots.
This marketing budget/execution example has useful lessons for small businesses, even if your marketing budget is no where […]

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Using Buyer Personas to Improve Sales, Conversions, Reduce Help Desk Inquiries

Today I listened to a MarketingProfs’s webinar from March 7, 2007 and heard a different view point of the uses of Buyer Personas to really understand your customers (my earlier post here on personas) from expert Tamara Adlin.  She talked about marketing successes companies have had using personas—like increasing sales, improving use of a web […]

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