Comments on: Using Continuous Customer Conversations to Grow http://www.smallcompanybigimage.com/using-continuous-customer-conversations-to-grow/ Business Blogs That Work Sun, 25 Sep 2011 11:57:37 +0000 hourly 1 http://wordpress.org/?v=3.2.1 By: Using Continuous Customer Conversations to Grow | Industry News http://www.smallcompanybigimage.com/using-continuous-customer-conversations-to-grow/comment-page-1/#comment-506 Using Continuous Customer Conversations to Grow | Industry News Tue, 30 Jun 2009 18:20:19 +0000 http://www.smallcompanybigimage.com/using-continuous-customer-conversations-to-grow/#comment-506 [...] Read Full Article var addthis_pub = ''; var addthis_language = 'en';var addthis_options = 'email, favorites, digg, delicious, myspace, google, facebook, reddit, live, more'; [...] [...] Read Full Article var addthis_pub = ”; var addthis_language = ‘en’;var addthis_options = ‘email, favorites, digg, delicious, myspace, google, facebook, reddit, live, more’; [...]

]]> By: Greg Biggers http://www.smallcompanybigimage.com/using-continuous-customer-conversations-to-grow/comment-page-1/#comment-82 Greg Biggers Thu, 24 Jan 2008 01:56:55 +0000 http://www.smallcompanybigimage.com/using-continuous-customer-conversations-to-grow/#comment-82 Hi Cynthia, I am glad you found the stories about how at Chordiant we have reinvented software development to be a continuous conversation with customers. It has been an exciting journey of culture change and value creation. I wanted to correct one item in your post-- while the eweek story concentrated solely on wikis, the Chordiant Mesh Collaboration initiative actually does include transparent influence of the actual source code. We have found that combination of collaboration AND transparency to be necessary (and disruptively valuable) partners in affecting such big change. Hi Cynthia,

I am glad you found the stories about how at Chordiant we have reinvented software development to be a continuous conversation with customers. It has been an exciting journey of culture change and value creation.

I wanted to correct one item in your post– while the eweek story concentrated solely on wikis, the Chordiant Mesh Collaboration initiative actually does include transparent influence of the actual source code. We have found that combination of collaboration AND transparency to be necessary (and disruptively valuable) partners in affecting such big change.

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